Greepers - Hi Vis Laces

Delivery Policy: Our delivery policy identifies our shipping location, lists the shipping couriers we use, and outlines delivery expectations.

Refund Policy: If you are not 100% satisfied with your purchase from Special.Shoes you can return your item(s) for a refund within 30 days of purchase. Returns must be unworn in the state you received them and in the original packaging. Merchandise not returned in the original packaging or original condition may not qualify for a refund. 

Note: Items marked as Sale are not eligible for returns given they were sold at a clearance price. 

Sizing Conversion Table: Click here to see a table showing all the sizes and how they relate to each other.

Sizing Help Video: Click here to see a video illustrating how to determine or verify your size through measurements.

If you would like assistance confirming your size, please feel free to email your "A", "D" and "E" dimensions, per the first half of the Sizing Help Video, to help@special.shoes. Please also share what size of shoes you may be wearing in other brands. We are always happy help!

We are here to help! Feel free to reach out via email to help@special.shoes

Need sizing help? Click here for a video. Click here for a chart.

Need different sized shoes to make a pair? Get in touch with our team here at Special.Shoes who will be happy to help find the right sizing options for you.

What is the return process? Click here.

Are Special.Shoes machine washable? If you are to wash your shoes, we recommend spot washing by hand. We do not recommend putting your shoes in a washing machine.

Customer Service by email: help@special.shoes

Customer Service hours are 9AM - 5PM Monday through Friday. If you are reaching out to us outside of these hours, no worries. We will get to your inquiry once we are back in the office. 

You can call us on (0121) 790 0130